Privacy Policy

1. General Provisions

1.1. The administration of the site https://travel24.online (hereinafter referred to as the «Administration») publishes this Privacy Policy for users (hereinafter referred to as the «User») of the Site https://travel24.online (hereinafter referred to as the «Site»).

1.2. This Privacy Policy contains information about how personal information about Users of the Site is collected, used and disclosed.

1.3. Before using the Site, please carefully read the terms of use of personal information set out below. By using the Site, you understand and agree to the terms and conditions set forth in this Privacy Policy.

1.4. If you do not agree with any clauses of the Privacy Policy, then you must stop using the Site. Use of the Site without consent to the terms of this Privacy Policy is not allowed.

1.5. If any points of the Privacy Policy are not clear to you, you must first contact the Administration for clarification and use the Site only after receiving clarification.

2. Operation of the Privacy Policy for Minors

2.1. The use of personal information by the Administration is carried out in full compliance with the requirements of the Children’s Online Privacy Protection Act (COPPA).

2.2. Use of the Site by persons under the age of 18 is not permitted. By using the site, the User confirms that he has reached the age of 18 years.

2.3. The administration in all cases does not collect or use personal information about children under the age of 13 years. If the User sends the Administration personal information about children under the age of 13, the Administration does not process the specified data and deletes it immediately.

3. List of personal information used

3.2.1. Full Name.

3.2. Personal information of a personal nature that may be requested from the User when using the Site:

3.2.1. Full Name.

3.2.2. E-mail address.

3.2.3. Phone number.

3.2.4. Data about the location and place of residence of the User.

3.2.5. Date of Birth.

3.2.6. Passport data.

3.2.7. Floor.

3.2.8. Citizenship / Residence Permit.

3.2.9. Nationality.

3.3. The administration does not process the subject’s personal data relating to political views, religious or philosophical beliefs.

3.4. The Administration has the right to request from the User additional personal information, in which case the provision of such information by the User simultaneously means the User’s consent to the processing of such information.

3.5. When using the Site, the Administration may process the following personal information that does not contain the User’s personal data:

3.5.1. Data on technical means (devices), technological interaction with the Site (including the IP address of the host, type of the user’s operating system, browser type, geographic location, Internet service provider).

3.5.2. The time of visiting the Site and subsequent actions of the User on the Site.

3.5.3. Information automatically collected by cookies.

3.5.4. Other personal information provided by the User to the Administration in connection with his use of the Site.

3.6. The User undertakes to provide the Administration with exclusively reliable and up-to-date information about his personal data. If the Administration discovers the facts of providing false or irrelevant information, the Administration has the right to refuse the User to provide services.

4. Compliance with the User’s rights under GDPR standards

4.1. The user, in accordance with the standards of the General Data Protection Regulation (GDPR), has the right at any time to request from the Administration confirmation of the fact of processing his data, the place and purpose of processing, the categories of personal data being processed, to which third parties personal data is disclosed, the period during which the data will be processed. be processed, as well as to clarify the source of receipt by the Administration of personal information and require its correction.

4.2. The User, in accordance with the standards of the General Data Protection Regulation (GDPR), has the right to exercise the right to be forgotten at any time, which implies the deletion of the User’s personal information at his request, in this case, when the processing of the User’s personal information is terminated, the Administration will not be able to provide the User with the opportunity to use the Site.

4.3. The user, in accordance with the standards of the General Data Protection Regulation (GDPR), has the right to exercise the right to data portability, namely, to require the Administration to provide free of charge an electronic copy of the personal information of another company.

5. Purposes of using personal information

5.1. The Administration uses Users’ personal information only for strictly defined purposes, in particular, these purposes include:

5.1.1. Providing the User with the opportunity to use the Site.

5.1.2. Informing the User about the possibilities associated with the use of the Site and about the services provided by the Administration and its partners.

5.1.3. Maintaining feedback between the Administration and the User.

5.1.4. Sending promotional and commercial offers to the User.

5.1.5. Providing Users with technical support.

5.1.6. Analysis of statistics on the use of the Site by Users.

5.1.7. Site Improvement.

5.1.8. Protection of the User from fraud.

6. Principles of using personal information

6.1. When using personal information about Users, the Administration undertakes to adhere to the following basic principles for the use of personal information established by the General Data Protection Regulation (GDPR):

6.1.1. Law, fairness and transparency. Personal data is processed lawfully, fairly and transparently. Any information about the purposes, methods and volumes of personal information processing is presented as clearly and simply as possible.

6.1.2. Target limitation. Data is collected and used solely for the purposes stated in this Policy.

6.1.3. Data minimization. The Administration does not collect personal information to a greater extent than is necessary for the purposes specified in this Policy.

6.1.4. Accuracy. Personal information that is inaccurate is deleted or subject to correction at the request of the User.

6.1.5. Storage limit. Personal information is stored for no longer than is necessary for the purposes of processing.

6.1.6. Integrity and confidentiality. When processing User data, the Administration ensures the protection of personal data from unauthorized or illegal processing, destruction and damage.

7. Protection of personal information

7.1. The Administration guarantees that it will not disclose or transfer personal information about the User to third parties, except as expressly provided by applicable law and this Policy.

7.2. The Administration undertakes to take all necessary organizational and technical measures to protect personal information about the User from unauthorized or accidental access by third parties, destruction, modification, blocking, copying, distribution, as well as other illegal actions of third parties.

7.3. The User, for his part, undertakes to take all necessary measures to reduce the risks of third parties gaining access to his personal information, including the User must choose a strong password, use different passwords for different applications and websites, regularly update anti-virus programs.

7.4. Bank card data and personal information will not be stored, sold, transferred, rented to third parties.

7.5. The administration does not transfer bank card data to third parties.

7.6. The administration takes appropriate measures to ensure the confidentiality and security of data, including through various hardware and software methodologies. However, https://travel24.online cannot guarantee the security of any information disclosed online.

7.7. The administration is not responsible for the privacy policy of the sites to which it refers. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. You should contact these organizations directly if you have any questions about their use of the information they collect.

8. Providing data about the User to third parties

8.1. The Administration has the right to transfer personal information about the User to third parties — partners of the Administration, who will actually provide services to the User.

8.2. The site may contain links, including promotional ones, to other Internet resources. The indicated Internet resources and their content are not checked by the Administration, in particular, the Administration does not control the use of the Users’ personal information by the indicated Internet resources.

8.3. The User understands that the Administration may provide third parties with generalized statistics about the Users of the Site for the purposes of statistical analysis, improving the efficiency of the Site.

8.4. The User understands that the Administration, in accordance with the requirements of the General Data Protection Regulation (GDPR), is obliged to notify the regulatory authorities of any violations related to the use of personal information within 72 hours after the discovery of such a violation.

9. How do we use cookies and tracking technologies?

9.1. When you use and access the Site, we may place a number of cookies in your web browser.

9.2. The Administration uses or may use cookies and web beacons to determine users who use the site repeatedly, the type of content and sites to which the user of our Site goes, how much time each user spends viewing each section of the Site and the specific features that users prefer to use. Due to the fact that cookies are personal identifying information, we process such data only with your consent.

9.3. We use both session and persistent cookies on our Site. We also use various types of cookies to ensure the normal functioning of the Site:

9.3.1. Strictly necessary cookies. Necessary for the correct operation of the Site. We may use Strictly Necessary Cookies to enable you to use the features of the Site.

9.3.2. Analytical cookies. Allow us to recognize and count the number of visitors to the Site, as well as track and analyze the movement of users on the Site. This information helps us improve the site.

9.3.3. Functional cookies. These cookies are used to recognize users who return to the Site. They allow us to tailor the content of the Site to you and remember your preferences.

9.3.4. Advertising cookies. Record information about your visits to the Site, the pages you visited and the links you clicked on. We use this information to make the Site more relevant to your interests. We may also share this information with third parties for the same purpose.

9.4. In addition to our own cookies, we may also use third-party cookies to generate site usage statistics and improve our marketing efforts.

9.4.1. Tracking cookies. Track user behavior on the site and associate it with other parameters, which allows you to better understand user habits.

9.4.2. Optimization cookies. They allow you to monitor in real time the transition of users to the Site from various marketing channels and evaluate their effectiveness.

9.4.3. Partner Cookies. Provide user conversion metrics from marketing platforms to our partners to optimize their own marketing efforts.

10. Cookie management

10.1. If you wish to delete cookies or refuse to store them, please visit your browser’s help center. Please note that if you delete cookies or refuse to use them, the use of our Site may be limited in part or in full. It will not be possible to save your preferences, some pages may not be displayed correctly.

11. Changes to the Privacy Policy

11.1. The Administration reserves the right to make changes to any of the clauses of the Privacy Policy at any time, while not allowing the inclusion in the Policy of provisions that are contrary to applicable law. When making changes in the current version, the date of the last update is indicated. The new version of the Policy comes into force from the moment it is posted, unless otherwise provided by the version of the Policy.

11.2. Users are required to regularly monitor changes to this Privacy Policy for possible changes.

12. User Support

12.1. The User has the right at any time to contact the Administration with questions regarding the provisions of this Privacy Policy by sending a request to the contacts posted on the Site at: https://travel24.online/support/. When sending an appeal, the User is obliged to describe the question or problem that has arisen in as much detail as possible, and, at the request of the Administration, provide additional data.